The Dream Division – Terms & Conditions

These Terms & Conditions (“T&Cs”) apply to all filled vinyl services provided by The Dream Division. By engaging The Dream Division for custom filled vinyl, the customer agrees to the following:

1. Clear Disc Supply

  • Customers are responsible for supplying the vinyl records required for fills. We require 2 records per fil (one each side). Please just press standard clear vinyl, single sided discs are NOT required.

  • The Dream Division can source vinyl records on behalf of the customer if required. However, the minimum order quantity (MOQ) is 50 fills worth of vinyl (100 total discs). Price TBC.

  • Customers must provide an additional 10% of clear discs to cover potential production errors. Any unused discs will be retained and made into additional fills if required.

2. Prohibited Items

The following items may NOT be included inside fills:

  • Explosives, ammunition, or fireworks

  • Drugs or controlled substances

  • Any items illegal under applicable laws

  • Items that promote, endorse, or incite hate, discrimination, or violence based on race, religion, gender, sexual orientation, nationality, or any other characteristic

The Dream Division reserves the right to refuse any component or request that, in its sole discretion, violates these guidelines.

3. Shipping & Delivery

  • Customers are responsible for all costs of shipping records and/or supplied components to The Dream Division.

  • Finished products will be shipped back at the customer’s expense unless otherwise agreed in writing.

  • The Dream Division is not liable for any damage or loss of items in transit from the customer to The Dream Division; customers should ensure adequate packaging and insurance. The Dream Division will insure ALL outgoing records to the customer

  • If damage occurs and is visible, please DO NOT accept delivery or ensure the driver notes on the consignment. If damage does occur, please get in contact within 24 hours and take as many photos as possible.

4. Artistic & Technical Discretion

  • Fills are a hand-crafted, experimental process. Minor variations in appearance, colour distribution, or performance are inherent and not considered defects.

  • The Dream Division will make best efforts to meet customer preferences but retains artistic and technical discretion in the execution of fills.

5. Liability

  • The Dream Division takes all reasonable care but is not responsible for damages to customer-supplied components beyond the agreed 10% allowance.

  • The customer acknowledges that filled records may not be suitable for everyday playback use and are primarily artistic/collector items.

6. Acceptance

By commissioning The Dream Division, the customer acknowledges they have read, understood, and agreed to these Terms & Conditions.